Entries from Project tagged with 'search results'

Search Frustration? Maybe you are doing it wrong

I just read this blog post about being frustrated by search because it does not solve a user's problem. John Battelle writes: But the next step is the harder one. I am not “smart” about how to buy a classic... read more.

Mmmmmm... Peet's Coffee and search logs

As I fixed myself a big mug of Peet's Sumatra coffee I took a break to check my logs. One of the first things I saw was that someone arrived here via this google search: http://www.google.com/search?hl=en&q=Peets+Coffee+and+Tea+employee+dissatisfaction+Blog&btnG=Search Most searches which bring... read more.

Taking the PMP Exam - Part 4 - Customer Satisfaction

No word yet from PMI on fixing my login/connection problems, but then there was a long weekend... To entertain you all in the meantime I have a random search that brought someone here. It is perhaps my bad habit to... read more.

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