OK, PMI got back to me with hours to spare on their 5 business day service level. Now I take the information I got and plug it into their website. Hooray! I'm in. But the data is old. Let me edit to show my current address. Please let me edit to show my current address. Please please let me edit to show my current address...
Hmmm... Maybe Firefox is just too wacky for them. Let's try Safari... no... not that either. But of course IE will work! Won't it? Oh dear. No. Click click click. Nothing. Guess a late model Mac just doesn't meet the PMI Standards.
Fired off another note to the customer service folks. Looks like it will be next week until the ball gets rolling. In the meantime I'm gonna cheat a bit and see if a Windows-based PC has better luck navigating their site. Silly PMI!